How much does your software cost?
Arts People charges a low per-ticket fee. We offer competitive discount rates for merchant processing. We have priced Arts People to be practical for you and your patrons. Our sales people are very down-to-earth and will give you the details of our simple pricing structure.
How do I get started?
Click the “Get Started” button and fill out our quick contact form or give us call at 866-788-7853 ext. 5. One of our friendly staff will learn about your needs, answer your questions, and get your organization going!
Is there a contract?
We have a standard month to month contract and our fees are by ticket sold. We know there are a lot of ticketing systems available, and it can be difficult to navigate the choices. We welcome questions and will gladly set up a group demonstration for you and your colleagues or board of directors. We’ll set up a thorough orientation for you, match the ticketing buy path to your website, and get you up and going!
What do the tickets look like?
Print-at-home tickets print on standard paper from a home printer. We have a standard default design, but you are welcome to use all of the space available to communicate with your ticket buyers. Acknowledge sponsorship, provide a map with parking instructions…Boca thermal printers, laser printers, even a label printer. The tickets are lovely!
Can your system create passes?
Arts People has a feature for creating Flex Passes which are, like they sound – flexible. You can create Subscription Passes, Promotional Passes, or Honorary Passes for comps. The system also allows you to have customizable ticket add-ons, This can be used for adding a meal selection, parking pass, mother’s day gift…
Can I sell memberships?
Our membership features allow for various membership types, levels, , rolling, annual, and one-time membership campaigns. Members can renew online or you can set up automatic renewal process for them. Members and subscribers can benefit from an automatic discount on tickets, the ability to purchase tickets before other buyers, and more!
What’s the training like on your system?
We meet you where you are. If you’re still new to computers (Luddites welcome) don’t be shy! We will schedule one-on-one trainings with your staff and we’ll get you there. After all, computers are great and all, but if you don’t have the support you need it’s just a box with a whole lot of buttons. If you have people on staff that are comfortable with learning new software – great! We customize the training to match your advanced user experience and you’re off and running!
How do I get my events in your system?
Your events and venue and pricing information are set up prior to your “go live with Arts People” date so you’re ready to go! We work closely with you and your staff to ensure all t’s are crossed and i’s are dotted so your descriptions, images, pricing and venue are ready for the big night!
What is the service plan?
Our arts-based support staff is nothing short of amazing. They are trained to support you in every aspect of your use of the software. With our account manager model you are able to start with someone that gets to know your operations and stays up-to-date on what your needs are as they emerge. This saves time and supports you in getting your work done. Full service, phone, online help desk, group or one-on-one trainings are all included at no extra charge. We also have a full library of help documentation and a forum for feature requests and development announcements.
How do I sell tickets from my box office with Arts People?
The nice thing is your box office is now a “take anywhere” experience. If you have a laptop you can operate from your backyard. To get to your box office, you log in to your Arts People Account and navigate from the main dashboard to the Box Office Page or any of the other tools you’ll need to operate your box office, process and track donations, do your marketing work and run reports.
“As always, I received very prompt and thorough answers to my questions from the Arts People staff.”