When you send a brochure, letter, postcard, you’re certain to pay attention to the look of that item, ensuring that it is branded and recognizable at a glance as coming from your organization, representing your style and professionalism.
Email communications should be the same… even if sent from your automated systems.
The Arts People system sends out notices and reminders to patrons automatically, when they make a purchase or donation, schedule a reservation, when their membership is coming due for renewal, reminding them of their upcoming performance, and more. These emails are important for good customer service and communication with your patrons. They instill confidence and build loyalty among your customers and ultimately can help you to build on relationships to step those patrons up the ladder from ticket buyer to subscriber to donor and more.
Of course, these emails only have these benefits if they look professional and solidify your brand in the recipient’s mind.
In Arts People, all of these emails are customizable, allowing you to tailor the language to your typical tone of voice, using terminology that your patrons are accustomed to, with your logo and styling to reflect your brand. Easy to configure, or with assistance from our friendly Client Services staff, you can make great impressions with your patrons through all your communication, even automated confirmations and reminders.